Whether you have a question about one of our reviews, a correction to flag, or general feedback about how we cover US online casinos, we want to hear from you. This page explains how to reach the team behind Real Money Casino, what kinds of messages we can help with, and what to expect when you write in.

How to Reach Us

The best way to contact us is by email:

Email: [email protected]

We aim to respond to all messages within two business days. Emails sent over the weekend or on public holidays are picked up on the next working day. We read every message, though we are not always able to reply individually to every piece of feedback.

What We Can Help With

  • Review questions — if something in one of our casino write-ups is unclear, out of date, or you believe it contains an error, please tell us. Include the page URL and the specific detail you are querying.
  • Editorial suggestions — if there is a topic, game type, payment method or operator you would like us to cover, we welcome those suggestions.
  • Corrections — accuracy matters to us. If you spot a factual mistake anywhere on the site, we take those reports seriously and investigate promptly.
  • General feedback — if something about the site's layout, language or approach could work better for readers, we are genuinely interested.
  • Responsible gambling concerns — if you are worried about your own gambling or someone else's, please also visit our responsible gambling page, which lists support organisations and self-exclusion tools available to US residents.

What We Cannot Help With

We are an independent comparison and review site. We do not operate any of the casinos listed on this site, and we cannot:

  • Access your account at any casino platform
  • Process withdrawals, reverse transactions or resolve account disputes on your behalf
  • Provide legal advice about gambling in your state
  • Guarantee outcomes or offer strategies for any casino game

If you have an account issue with a specific casino, you will need to contact that casino's own customer support team directly. Our reviews note the support channels each platform offers.

About Our Editorial Team

Our content is researched and written by Danielle Ross and reviewed before publication. We follow a defined methodology — you can read more about how we assess and rank platforms on our about us page. Our rankings are editorially independent; commercial relationships with operators do not determine position.

We cover social casinos and sweepstakes-model platforms available to US residents, with a particular focus on free spins offers, bonus structures, and the terms that actually govern them. Our goal is to give readers the information they need to make informed decisions — not to push them toward any particular platform.

Advertising and Partnerships

If you represent a casino operator and wish to discuss the site's commercial terms, you can reach us at the email address above. Please note that paid relationships do not buy editorial position — our rankings reflect our independent assessment. For full details of how the site operates commercially, see our terms and conditions.

Response Times

Message Type Expected Response
Factual correction or accuracy report Within 1–2 business days
General editorial feedback Within 2 business days
Commercial or partnership enquiry Within 3 business days
Responsible gambling concern We will direct you to the relevant support resources promptly

A Note on Responsible Gambling

If gambling has stopped being enjoyable, or if you are finding it difficult to set limits on your play, please reach out to a support organisation rather than waiting. In the US, the National Problem Gambling Helpline is available 24 hours a day at 1-800-522-4700, and you can also access chat and text support through the same service. Our responsible gambling page has further detail on self-exclusion programmes, deposit limit tools, and state-level resources. You do not need to be in crisis to use these services — they are there for anyone who wants to take more control over their play.

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